- Industry: Temporary Staffing
- Service: Monthly Bookkeeping with additional A/R Review
What Happened:
We followed up on an invoice that was over 90+ days old with our client. Since there were two invoices with the exact same amount, the client thought that both invoices had been paid. Since we reconcile all payments to bank deposits, we were able to verify that only one invoice was paid and the other invoice was still outstanding which resulted in our client following up and collecting on the outstanding invoice (which otherwise would have been marked as paid and the income not received).
Our Client’s Words:
“Wow!!! Thank you thank you thank you. There was an issue with payment and I calculated wrong. What a huge mistake I made. This is why we work with you! Thank you I will charge them now. What a great catch! :)))))” – SP
